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  1. BenjiLock.Care
  2. BenjiLock (43MM)
  3. Lock Troubleshooting

Lock Troubleshooting

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For BenjiLock Model (43MM) only.

  • Having trouble programming your Fingerprint?
  • Why does the Red light appear when I try to program a new fingerprint?
  • Having trouble getting the Fingerprint Sensor to read your finger?
  • How do I "Master Reset" my BenjiLock?
  • Seeing a Red Light appear when trying to open your BenjiLock?
  • Why won't my BenjiLock open even though the Blue LEDs appear around the Fingerprint Sensor?
  • Why won't pressing the fingerprint sensor wake up my BenjiLock?
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