BenjiLock (43MM)
Here, we provide step-by-step instructions, FAQs and Troubleshooting Q&A's. The information on this page pertains to the (43MM) BenjiLock models only and does NOT reflect the BenjiLock (TSA) model. For information regarding the (TSA) model, click <a href="https://www.benjilock.care/hc/en-us/categories/360000836831-BenjiLock-TSA-Luggage-Lock]">here</a>.
Programming Videos
Instructions for Setup and Use
- Downloadable PDF Full "BenjiLock Instructions"
- Full "BenjiLock Instructions"
- Charge your Benjilock® By Hampton LOCK
- How to Program your Benjilock® By Hampton (Master User)
- Add Additional Users/Fingerprints
- Delete Users/Fingerprints
FAQ
- Can the Micro USB Port be used to download data from my lock?
- What type of battery does the BenjiLock use?
- What is a "Master User"?
- Can I program the same fingerprint under different users?
- What is a "Master Reset"?
- Deleteing or changing the Master User
BenjiLock Functionality
- Is BenjiLock TSA approved?
- How long does the BenjiLock hold a charge?
- Can I have additional keys made for my BenjiLock?
- Fingerprint Sensor Durability
- How many fingerprints can I register on my BenjiLock?
- How long does it take to charge my BenjiLock?
Lock Troubleshooting
- Having trouble programming your Fingerprint?
- Why does the Red light appear when I try to program a new fingerprint?
- Having trouble getting the Fingerprint Sensor to read your finger?
- How do I "Master Reset" my BenjiLock?
- Seeing a Red Light appear when trying to open your BenjiLock?
- Why won't my BenjiLock open even though the Blue LEDs appear around the Fingerprint Sensor?
Battery Troubleshooting
Padlock Security
Fingerprint Security
Security Q & A
- Is my fingerprint stored on my BenjiLock and can it be stolen?
- Is it safe to bring my BenjiLock on an airplane?
- Is BenjiLock TSA approved?
- Can someone familiar with BenjiLock add their own fingerprint to my lock?
- Is BenjiLock bump proof?
- Can my BenjiLock be picked?