Follow the steps below to "Master Reset" your BenjiLock TSA to its factory settings.
NOTE: If you Master Reset your lock you will lose all previously programmed fingerprints/users including the Master User Fingerprint and must reprogram the Master User Fingerprint to be able to begin using your BenjiLock TSA again.
With the shackle closed, press and hold the Master User Fingerprint against the fingerprint sensor. The LEDs around the fingerprint sensor will illuminate blue and the shackle will open. Don't remove your finger until the six LEDs around the fingerprint sensor illuminate blue three at a time in a rotating “wheel” pattern.
Within four seconds, lift and again press and hold the Master User Fingerprint against the fingerprint sensor. Initially, a single Blue LED will illuminate and after about four seconds, the LEDs around the fingerprint sensor will illuminate red for four seconds and you can remove your finger.
(Your BenjiLock TSA should now be reset.) Programming the Master User Fingerprint